Virtual OfficeWare's Keys for Success

1

Passion

We’re passionate about delivering exceptional client service and driving better health outcomes for patients.

2

Innovative

We build and implement solutions and processes that exceed our clients goals, initiatives, and expectations.

3

Results-Driven

We’re committed to driving tangible financial and clinical results for our clients, ultimately helping them increase their ROI.

4

Self-Starting

We’re a team of individuals with a common purpose and goal – we thrive on collaboration but are also capable of driving projects forward independently.

Why Join Virtual OfficeWare?

Since our founding in 2000, Virtual OfficeWare Healthcare Solutions has provided medical practices with innovative technology and trusted services aimed at tackling the complexities of today’s healthcare landscape.

We are a collaborative team dedicated to improving healthcare workflows by letting physicians do what they do best - deliver care. Our success is achieved through our commitment to building a positive and healthy environment that fosters strong relationships and excellence among our team members.

Join us in our mission to help medical practices be more successful, improve patient care, and build healthy communities.

About Virtual Officeware

Open Positions

athenaOne Support Specialist - Remote

The Virtual OfficeWare athenahealth Support Specialist is entry level position responsible for first and second level support calls for athenaOne. As well as assisting other members of the team with higher level calls while maintaining at least the closure of 15 calls daily. In addition to day-to-day operation, the support specialist will be responsible for coordinating and executing projects to meet specified deadlines in a high paced, fast environment.

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Account Manager - Medical Billing

Account Manager (AM) is the primary owner of the Client relationship and is responsible for providing and managing exceptional revenue cycle management service, and creating highly satisfied, customer evangelists. The AM engages during Client onboarding, works strategically, proactively and collaboratively, aligning revenue cycle operations and clinical operations to ensure effective outcomes during the billing cycle.

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Medical Billing Account Specialist

The Medical Billing Account Manager is responsible for, but not limited to reviewing billing cycle for accuracy, taking daily Patient calls to discuss billing inquiries, documenting all patient calls in the appropriate area, and send appeals correspondence to proper parties.

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Credentialing Manager - Remote

The Credentialing Manager leads the credentialing team that processes credentialing, recredentialing and contracting applications for VOW’s contracted clients. This manager will implement and maintain policies and procedures to ensure that applications are being properly verified and prepared, and accurately uploaded to both the credentialing database and the payers.

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