Our Company

Providing Innovative Healthcare Solutions and Exceptional Service

Virtual OfficeWare is dedicated to helping physician practices be more successful, improve patient care, and build healthy communities. Our aim is to simplify the business of healthcare by providing exceptional service, coupled with technology solutions that enable medical practices to be more efficient and to focus more of their time on positively impacting patient lives.

Learn more about our company and how we serve the healthcare industry.

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Delivering Results for Medical Practices

  • 92
  • 91
  • 90
%
Net Collections Rate
  • 7
  • 6
  • 5
%
Collection Over Client's Goal
  • 26
  • 25
  • 24
Average Days in A/R
  • 13
  • 12
  • 11
%
Delinquent Claims Over 60 Days

Our Team

Joe Macies

Chief Executive Officer

Joe Macies

Chief Executive Officer
Joe is a growth-oriented C-level executive leading turnaround and fast-growing organizations in healthcare and technology industries from early stage to mature companies. He has a strong record of achieving growth in dynamic changing environments by building strong cultures, and teams that drive accountability. He is also an expert at evaluating markets, building brands, creating strong targeted sales funnels and focusing on the right opportunities.

Jerry Looney

Chief Operations Officer

Jerry Looney

Chief Operations Officer
Jerry’s job is to provide overall direction and guidance to the operational activities of VOW. He oversees Support, Training, Implementation as well as other ITPS services. He has been involved in Healthcare IT for over 20 years and enjoys customer interaction, problem solving and delivering great customer satisfaction.

Sharon Allan

Vice President of Inside Sales & Marketing

Sharon Allan

Vice President of Inside Sales & Marketing
Sharon has the responsibility of creating, implementing and measuring the success of a comprehensive marketing and communications program that enhances VOW’s brand within the marketplace. She has more than 20 years of marketing experience in the healthcare industry, which has helped redefine our strategies and service of new business development. Her expertise was leveraged over the last decade to include the management of our inside sales channel. In conjunction with helping to enhance new business, Sharon manages the day-to-day development, processes and operations of our inside sales team.

Ryan Sullivan

Director of Human Resources

Ryan Sullivan

Director of Human Resources
Ryan directs the daily workflow for staffing, policies, payroll, benefits, and other HR related duties. He also coordinates employee recognition and engagement within the company. Ryan has over 20 years of human resource experience providing leadership to various industries; including healthcare. He has been with the company since 2021.

Vicki Cook

Director of Finance

Vicki Cook

Director of Finance
Vicki provides leadership for the Finance Department as well as strategic financial input to our CEO and senior management team. She has over 20 years of experience working in public accounting, banking, retail, small business, non-profit business, and technology. She earned a Bachelor of Science in Business/Accounting and a Master of Business Administration. We had the pleasure of welcoming Vicki to our company in 2019, she continues to be an asset to our team.

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