Our Company

Providing Innovative Healthcare Solutions and Exceptional Service

Virtual OfficeWare is dedicated to helping physician practices be more successful, improve patient care, and build healthy communities. Our aim is to simplify the business of healthcare by providing exceptional service, coupled with technology solutions that enable medical practices to be more efficient and to focus more of their time on positively impacting patient lives.

Learn more about our company and how we serve the healthcare industry.

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Delivering Results for Medical Practices

  • 92
  • 91
  • 90
%
Net Collections Rate
  • 7
  • 6
  • 5
%
Collection Over Client's Goal
  • 26
  • 25
  • 24
Average Days in A/R
  • 13
  • 12
  • 11
%
Delinquent Claims Over 60 Days

Our Team

Joe Macies

Chief Executive Officer

Joe Macies

Chief Executive Officer
Joe is a growth-oriented C-level executive leading turnaround and fast-growing organizations in healthcare and technology industries from early stage to mature companies. He has a strong record of achieving growth in dynamic changing environments by building strong cultures, and teams that drive accountability. He is also an expert at evaluating markets, building brands, creating strong targeted sales funnels and focusing on the right opportunities.

Jerry Looney

Chief Operations Officer

Jerry Looney

Chief Operations Officer
Jerry’s job is to provide overall direction and guidance to the operational activities of VOW. He oversees Support, Training, Implementation as well as other ITPS services. He has been involved in Healthcare IT for over 20 years and enjoys customer interaction, problem solving and delivering great customer satisfaction.

Sharon Allan

Director of Inside Sales & Marketing

Sharon Allan

Director of Inside Sales & Marketing
Sharon has the responsibility of creating, implementing and measuring the success of a comprehensive marketing and communications program that enhances VOW’s brand within the marketplace. She has more than 20 years of marketing experience in the healthcare industry, which has helped redefine our strategies and service of new business development. Her expertise was leveraged over the last decade to include the management of our inside sales channel. In conjunction with helping to enhance new business, Sharon manages the day-to-day development, processes and operations of our inside sales team.

Dan Wehrle

Director of Sales & Sales Development

Dan Wehrle

Director of Sales & Sales Development
Dan is responsible for new client sales across the United States. He is also responsible for the Sales Development of our sales team throughout the country. Dan has been in the Healthcare Industry for over 25 years and enjoys spending time with clients and future clients to better understand their needs and recommend the appropriate solutions. Prior to joining Virtual OfficeWare, he served as a Territory Sales Manager for Delta Computing Solutions, a leading solution provider for PCN/Versyss Practice Management solutions, and before joining Delta, Dan served as District Director for the Muscular Dystrophy Association in Palm Beach Gardens, Florida. Dan has also served as the Race Director for the Susan G. Komen Race for the Cure in Pittsburgh, PA for 15 years.

Mary Sue Winland

Director of athenaOne Division

Mary Sue Winland

Director of athenaOne Division
Mary Sue has more than 18 years of progressively responsible experience in directing large medical practice revenue. Her goal is to continue to provide professional service by utilizing KPIs and collaborating continuously on new strategies for accelerating recurring revenue growth. Mary Sue’s experience has led practices through start-up, survival, turnaround and growth modes. She has expertise with all aspects of health care management and provides clients with superior leadership during critical transition phases and beyond.

Stephanie Wright

CPA, Director of Finance

Stephanie Wright

CPA, Director of Finance
Steph is responsible for overseeing all finance/accounting related functions of the Company. Steph started with the Company in 2019 and previously spent 8 years working in public accounting. She has been a Certified Public Accountant since 2012.

Susan Stack

Director of athenaPractice
Implementation/Training

Susan Stack

Director of athenaPractice
Implementation/Training
Susan started her medical office experience as a receptionist over 30 years ago. She started at Virtual OfficeWare 20 years ago and, since that time, has seen 500+ customer implementations completed either in the role of Trainer, Project Manager or Director. Susan’s goals are to provide exceptional service by mentoring employees to meet, and exceed, the specific needs of each customer during their unique projects to implement new systems, programs and technologies into their organization.

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Our Partner

Logo image of athenaHealth, Virtual OfficeWare's partner

athenahealth

athenahealth’s modern technology solutions are built on an open, connected ecosystem, yielding insights that make a difference for medical practices and their patients. Virtual OfficeWare partners with athenahealth to connect healthcare organizations with intuitive solutions and provides sales and service as a Managed Services Organization for athenaOne.

Learn About athenaOneathena Marketplace