About Us
Our Company
Providing Innovative Healthcare Solutions and Exceptional Service
Virtual OfficeWare is dedicated to helping physician practices be more successful, improve patient care, and build healthy communities. Our aim is to simplify the business of healthcare by providing exceptional service, coupled with technology solutions that enable medical practices to be more efficient and to focus more of their time on positively impacting patient lives.
Learn more about our company and how we serve the healthcare industry.
Delivering Results for Medical Practices
96%
Of physicians avoided PQRS penalties in 2017 vs. 63% national average
74%
Of providers close encounters the day of the visit
94%
Of claims are favorably adjudicated after one billing event
5%
No-show rate
Virtual OfficeWare Healthcare Solutions (VOW)
Working with Virtual OfficeWare Healthcare Solutions(VOW) for a complete software solution can provide several strategic advantages for physician practices. Here are the key benefits:
Personalized Implementation & Onboarding
- Customized Setup– VOW tailors features (EHR, billing, and practice management) to fit the specific needs of your practice.
- Seamless Data Migration– Assistance in transferring data from your current system to a new solution, reducing risk and downtime.
- Hands-On Training– VOW provides personalized staff training to ensure smooth adoption of the system.
Enhanced Support & Troubleshooting
- Dedicated Customer Support– Unlike standard support, VOW provides faster response times and more personalized service.
- Ongoing Technical Assistance– Helps with software updates, troubleshooting, and workflow optimizations.
- US Based Support– All of VOW support staff located in the US.
Customization & Integration Services
- Optimized Workflows – VOW helps customize clinical templates, letters, patient forms, reports, and dashboards for your specialty.
- Third – Party Integrations – Ensures smooth connections with labs, imaging centers, pharmacies, and billing systems.
Improved Revenue Cycle Management (RCM) & Billing Support
- Maximized Insurance Reimbursements – VOW provides claim scrubbing, denial management, and billing optimization to improve collections.
- Compliance Assistance – Ensures your practice remains MIPS/MACRA & HIPAA compliant with minimal administrative burden.
Business Growth & Strategic Consulting
- Practice Expansion Support – If you plan to add locations, providers, or new services, VOW helps scale your solution accordingly.
Faster Issue Resolution & Software Updates
- Managed Software Updates – Ensures your system stays up to date without disrupting workflows.
- Security & Compliance Checks – VOW monitors security protocols to protect against cyber threats and data breaches.
Leverage today ’s Technology
- Artificial Intelligence – Utilize AI to perform Scribe and RCM functions.
- Cloud Based Solution – True Cloud Based Solution eliminating need for Servers and Microsoft Licenses.
- Better Access – Utilize all platforms for connectivity from anywhere – Laptops, iPad, Desktops, iPhone, Android.
Our Team
Joe Macies
Chief Executive Officer
Joe is a growth-oriented C-level executive leading turnaround and fast-growing organizations in healthcare and technology…
Jerry Looney
Chief Operations Officer
Jerry’s job is to provide overall direction and guidance to the operational activities of VOW. He oversees Support, Training…
Sharon Allan
Vice President of Inside Sales & Marketing
Sharon has the responsibility of creating, implementing and measuring the success of a comprehensive…
Ryan Sullivan
Director of Human Resources
Vicki Cook
Director of Finance
Jared Welday
Director of Support and Implementation
Jared has a pivotable role at VOW ensuring the implementation, adoption, and on-going support of software…
Joe Macies
Chief Executive Officer
Joe is a growth-oriented C-level executive leading turnaround and fast-growing organizations in healthcare and technology…
Jerry Looney
Chief Operations Officer
Jerry’s job is to provide overall direction and guidance to the operational activities of VOW. He oversees Support, Training…
Sharon Allan
Vice President of Inside Sales & Marketing
Sharon has the responsibility of creating, implementing and measuring the success of a comprehensive…
Ryan Sullivan
Director of Human Resources
Ryan directs the daily workflow for staffing, policies, payroll, benefits, and other HR related duties.
Vicki Cook
Director of Finance
Vicki provides leadership for the Finance Department as well as strategic financial input to our CEO and senior management team.
Jared Welday
Director of Support and Implementation
Jared has a pivotable role at VOW ensuring the implementation, adoption, and on-going support of software…
Unlock Seamless Healthcare Solutions with VOW
Working with Virtual OfficeWare Healthcare Solutions (VOW) provides enhanced support, customized implementation, revenue optimization, and business growth solutions. For practices needing hands-on assistance, flexible pricing, and a tailored EHR experience, VOW can be a valuable long-term partner.
VOW will assist with implementation, customization, training, and support, ensuring that your new solution is tailored to your practice’s specific needs. Engaging with VOW can enhance operational efficiency, improve patient care, and provide dedicated support for your practice.
Have a question? Reach out to one of our experts!
Virtual OfficeWare Healthcare Solutions is here to help you streamline quality patient care through our efficient software. Reach out to our team today to request a demo and see how our software can work in your practice.