Our extended billing services cover areas that oftentimes, other companies managing billing, will not. We provide as little or as much help as you need, saving you time and money. Learn more about our services here.
How much does athenaOne cost?
athenaOne does not fall under a ‘one-size-fits-all’ price tag. There are a variety of services within the athenaOne solution; therefore, based on your needs, a customized proposal will be provided to you. You’ll assist in determining cost.
Will our practice have a Long-Term Contract?
No, there are no long-term contracts.
Will I have to lay off my billing team?
NO!! We have scalable services based on your individual, unique needs. We have often found that our clients, who use our billing services, were able to re-allocate staff and utilize members in other, more productive ways around the practice -- becoming more efficient!
What happens to my existing patient data when converting to athenaOne?
We (Virtual OfficeWare) manage data conversions -- converting patient demographics entirely through to EHR discreet data & documentation.
Is athenaOne a cloud-based solution?
Yes, athenaOne is a true, cloud-based EHR, Practice Management Solution; including Revenue Cycle Management services.
Can you interface with Labs and Third-Parties?
Absolutely! athenahealth has one of the most connected networks, globally. Presently, there are 2.5 million existing interface connections.
How often are upgrades performed?
Since athenaOne is an all-inclusive service solution, upgrades are managed for you. There are three major updates that will occur per year. Upgrades are managed behind the scenes, during off-schedule hours.
Who is Virtual OfficeWare?
Virtual OfficeWare (VOW) is a Managed Services Organization for athenahealth. For over 20 years, we have expertly guided ambulatory practices through the complexities in healthcare technology, particularly with EHR, Billing and Revenue Cycle Management. We assemble a unique team tailored to the specific needs of each practice and then work with you to ensure you achieve the best patient outcomes & financial incomes.
Why use athenaOne through Virtual OfficeWare?
Virtual OfficeWare has resources of a big company but provides the personalized touch of a small company. Our 100% U.S.-based support and billing experts offer unique approaches to your billing needs; including extended billing services that follow the entire life cycle of the claim and patient encounter. We provide Go-Live and Post Go-Live Trainings, and assign you a dedicated Account Manager, along with a team of experts, serving as an extension of your practice.
Is Virtual OfficeWare a billing company?
No! We are a service-oriented organization. We offer full transparency of your system. In fact, we are an agent of your practice, another user in your system assisting in getting your claims processed and paid, accurately and quickly!